The Kemptville District Hospital has urged patients to seek medical assistance elsewhere following two power outages on Tuesday that disrupted various systems and their backups. Due to the outages, ambulances are being redirected, and individuals with non-urgent medical needs are advised to seek treatment at alternative facilities until the situation is resolved.
In a social media announcement, the hospital, situated just south of Ottawa, disclosed that their cellular service, internet connection, and electronic health record system were all non-operational. Efforts are underway to rectify these issues promptly. The hospital emphasized that both downtime and backup systems were affected, impacting their ability to deliver patient care effectively.
To manage the situation, the hospital has resorted to using paper-based systems to attend to patients already present within the facility. Updates will be provided as more details emerge. The incident has been classified as a “code grey,” indicating a failure in infrastructure and systems.